Last updated: 26 September 2026
This Refund Policy applies to subscriptions to Sentinal purchased through our payment provider, Paddle, at aicybersecuritytool.com. Because Paddle is the Merchant of Record, refunds are processed by Paddle on our instruction.
We offer a free trial so you can evaluate Sentinal before paying. We encourage you to use the trial to make sure the Service meets your needs.
If you are not satisfied with a paid plan, you may request a full refund within 14 days of your first payment. Contact us at info@sizariatechnologies.com with your account email and the reason for the request.
Subscriptions renew automatically. To avoid being charged for the next period, cancel before your renewal date from your dashboard or the Paddle receipt link. Charges for a renewal that has already occurred are generally non-refundable, except where required by law, but you may cancel to prevent future charges. If a renewal was clearly accidental and the Service was not used in the new period, contact us and we will review it in good faith.
Approved refunds are returned to your original payment method through Paddle. Processing time depends on your bank or card issuer, typically 5–10 business days.
Email info@sizariatechnologies.com from your account email address with the subject "Refund request", including your plan and payment date. You can also request a refund directly from the receipt email Paddle sent you.
Questions about billing or refunds: info@sizariatechnologies.com.
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